Privacy Policy

At OSM Enterprises, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal details such as name, address, phone number, and email (for order processing and delivery).

• Payment information (processed securely through third-party payment gateways; we do not store your full card details).

• Order history and purchase details.

• Technical information such as IP address, browser type, and device information (for website functionality and security).

2. How We Use Your Information

We use the information collected for:

• Processing and fulfilling your orders.

• Delivering products to your address.

• Providing customer support and responding to inquiries.

• Improving our services and website experience.

• Meeting legal, tax, and regulatory requirements.

3. Sharing of Information

• We do not sell, rent, or trade your personal information to third parties.

• Information may be shared with trusted service providers (such as courier/delivery partners and payment gateways) strictly for completing your order.

• We may disclose information if required by law or legal process.

4. Data Security

• We use industry-standard measures to protect your personal information.

• However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies

• Our website may use cookies to enhance your browsing experience.

• You may choose to disable cookies in your browser, but some parts of the website may not function properly.

6. Your Rights

• You can request access, correction, or deletion of your personal data by contacting us.

• You may opt-out of promotional emails or messages at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

OSM Enterprises
17/2, Sarojini Street,
T. Nagar, Chennai – 600017, Tamil Nadu, India
📞 +91 80568 24437

natchathraenterprises01@gmail.com