Terms & Conditions
Welcome to OSM Enterprises!
These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to these Terms.
1. Business Information
OSM Enterprises
17/2, Sarojini Street,
T. Nagar, Chennai – 600017, Tamil Nadu, India
Contact: +91 80568 24437
GST: 33ADFPL5098P2ZW
2. Eligibility
By using our website and services, you confirm that you are at least 18 years old and capable of entering into legally binding agreements.
3. Products & Pricing
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All products are described as accurately as possible.
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Prices are subject to change without prior notice.
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Images are for representation purposes only; actual products may vary slightly.
4. Orders & Payments
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Orders are processed only after successful payment confirmation.
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We accept online payments via secure payment gateways.
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OSM Enterprises reserves the right to cancel or refuse any order at its sole discretion.
5. Shipping & Delivery
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Delivery is available only in our serviceable locations.
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Delivery timelines may vary depending on location and product availability.
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Any free shipping or promotional offers will be mentioned at the time of purchase (if applicable).
6. No Refunds, No Exchanges & No Cancellations
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All sales are final.
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No refunds, returns, cancellations or exchanges will be provided under any circumstances, including change of mind, incorrect selection, or dissatisfaction with the product.
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Customers are requested to review product details carefully before making a purchase.
7. Warranty & Liability
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OSM Enterprises does not provide any warranty beyond what is provided by the manufacturer (if applicable).
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We are not liable for delays, damages, or losses caused by courier partners or unforeseen circumstances.
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Our maximum liability shall not exceed the value of the product purchased.
8. Intellectual Property
All content on our website including logos, images, product descriptions, and design is the property of OSM Enterprises. Unauthorized use is prohibited.
9. Privacy Policy
We value your privacy. Customer information collected during orders will be used only for order fulfillment, customer support, and legal compliance.
10. Governing Law
These Terms & Conditions shall be governed by and construed under the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu.
11. Contact Information
For any queries, please contact us:
OSM Enterprises
17/2, Sarojini Street, T. Nagar, Chennai – 600017
📞 +91 80568 24437
natchathraenterprises01@gmail.com